Congress of the Central European Diabetes Association (FID-CEDA)

Virtual Congress Platform User Guide

VIRTUAL CONGRESS PLATFORM USER GUIDE (CLICK HERE)


Congress of the Central European Diabetes Association

(FID-CEDA)

Virtual Congress Platform User Guide

 

 

WHEN WILL THE ONLINE CONGRESS BE AVAILABLE?

The online platform will be open from 10th June until 12th June, 2021 for the registered participants. If you have missed the live session or would like to watch it again, the recording will be available till 12th August, 2021 on the congress platform. Your login will be valid until that date.  We kindly ask you to login well in advance to familiarize yourself with the event portal.

 

HOW TO JOIN THE ONLINE CONGRESS?

Registered participants will receive personal login details via email a few days prior to the congress. Please note that you can log in only from one device at a time, parallel login from two or more devices is not possible.

 

Notification email will be sent from either no-reply@eventsairmail.com or mail@eventsairmail.com, please check your inbox and also your junk mail. To make sure to get the login details, we recommend to add these two e-mail addresses to your mailbox as reliable senders, to avoid it considering them as spam.

 

WHAT TO DO IF MY LOGIN FAILS?

Checklist to solve login problems:

  • You should use laptop or PC instead of mobile phone
  • You should use the right email address to login, the one where you received the login information message
  • Type in your login email and PIN code by hand not copy and paste
  • Use all capitals for the PIN code
  • Zero and letter O may be mixed in your PIN code
  • Check the login on different browsers (Chrome or Firefox are recommended)
  • Check the login on different computer
  • Check the login on your private computer – corporate computers may block opening some pages
  • Check the login on different network – corporate networks may block opening some pages

CONTACT US

We are available at helpdesk@congressworks.com email address.